Introduction
KakiJudi ("we", "our platform" or "KakiJudi") takes member privacy very seriously. This Privacy Policy explains in detail how we collect, use, store and protect your personal information when you use the KakiJudi platform at kakijudi.bio.
By registering an account and using KakiJudi's services, you agree to the terms set out in this Privacy Policy. We encourage you to read this document carefully and to contact our support team if you have any questions. This Policy applies to all registered members in Malaysia and forms part of the overall platform usage agreement.
KakiJudi reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes made will be displayed on this page along with the latest update date. We will notify members of significant changes through the platform.
Information We Collect
KakiJudi collects personal information from you through several means when you register, use the platform and interact with our services. The following are the main categories of information we collect:
| Data Category | Information Type | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, gender, national ID or passport number | Identity verification (KYC), regulatory compliance |
| Contact Data | Email address, phone number, residential address | Account communications, customer support |
| Financial Data | Bank account details, deposit and withdrawal records | Transaction processing, fraud prevention |
| Technical Data | IP address, device type, web browser, operating system | Account security, platform analytics |
| Game Data | Wagering records, game history, gaming preferences | Service improvement, responsible gaming |
| Communications Data | Support chat records, feedback, complaints | Customer service improvement |
We also automatically collect information when you visit our platform, including usage data such as pages visited, session duration, and navigation patterns. This information is used in aggregated form to help us understand how users interact with the platform and to improve the overall experience.
How We Use Your Information
KakiJudi uses the personal information collected solely for legitimate purposes directly related to providing services to you. We do not use your data for any purpose for which you have not given consent.
The primary purposes for using your personal data include:
- Account management — Creating, verifying, and maintaining your account, and securely processing all deposit and withdrawal transactions
- KYC Compliance — Meeting identity verification and anti-money laundering (AML) requirements mandated as part of responsible platform operations
- Customer support — Providing accurate and effective assistance when you contact our support team via live chat or other channels
- Platform security — Detecting, investigating, and preventing any fraudulent activity, misuse, or security threats to your account and our platform
- Responsible gaming — Monitoring gameplay patterns to identify signs of problem gambling and provide appropriate support to members who need it
- Product improvement — Analysing aggregate usage data to improve platform design, performance, and the variety of games offered
- Marketing communications — Sending information about promotions, bonuses, and the latest offers (only with your consent, and you may unsubscribe at any time)
KakiJudi will not use your data for any purpose beyond those stated here without first obtaining your consent.
Sharing Information With Third Parties
KakiJudi does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, there are certain situations where we need to share your data with other parties for legitimate platform operations.
Third parties that may receive limited access to your data include:
- Payment service providers — To securely process your deposits and withdrawals via supported payment methods
- Game software providers — Minimum game data required to enable gameplay in a safe and fair environment
- Cloud service providers — Server infrastructure used to operate the KakiJudi platform, all subject to strict confidentiality agreements
- Relevant authorities — Where required by law or a valid court order
All third parties working with KakiJudi are required to comply with data protection standards equivalent to our own policy and may only use your data for agreed purposes. We regularly monitor all third-party relationships to ensure ongoing compliance.
Cookies & Tracking Technologies
KakiJudi uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Essential Cookies — Required for core platform functions such as Login, session security, and language preferences. These cookies cannot be disabled
- Performance Cookies — Collecting information on how you use the platform to help us identify areas for improvement
- Functional Cookies — Saving your preferences such as display settings and game preferences for a more personalised experience
- Analytics Cookies — Helping us understand aggregate traffic and website usage patterns without identifying you individually
You can control or disable cookies at any time through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of some parts of the KakiJudi platform.
Data Security & Protection Measures
KakiJudi invests seriously in security infrastructure to ensure your personal data is always protected. We employ a combination of industry-best security technologies and practices to create a truly safe environment for all members.
Key security measures we have implemented:
- 256-bit SSL encryption for all data transmission between your device and our servers
- Passwords stored using strong hashing algorithms — your password is never stored in plain text
- Multi-layered access control with two-factor authentication (2FA) available for all member accounts
- Active 24/7 security monitoring by our cybersecurity team
- Regular penetration testing by independent security experts
- Encrypted data backups stored securely at separate locations
- Mandatory data security training for all staff who handle member data
While no security system is 100% impenetrable, KakiJudi is committed to employing every reasonable technical and organisational measure to protect your data from unauthorised access, disclosure, or loss.
Data Retention Period
KakiJudi retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law. Once data is no longer needed, we will securely delete or destroy it using approved methods.
Data retention periods vary depending on the type of information:
- Active account data — Retained for as long as your account is active and for a defined period following account closure
- Financial transaction records — Retained in accordance with applicable legal and regulatory requirements, typically seven (7) years
- KYC Data — Retained in accordance with anti-money laundering and applicable regulatory requirements
- Security logs — Retained for the period required for fraud investigation and prevention purposes
- Communications data — Customer support records are retained to ensure continuity of service
Your Rights as a User
KakiJudi respects your rights regarding personal data. As a member of our platform, you have several important rights that you may exercise at any time by contacting our support team.
Your rights include:
- Right of Access — You may request a copy of the personal data we hold about you at any time
- Right to Rectification — You may request that we correct any inaccurate or incomplete information
- Right to Erasure — In certain circumstances, you may request that we delete your personal data
- Right to Restriction of Processing — You may request that we restrict how we use your data in certain circumstances
- Right to Object — You may object to the processing of your data for direct marketing purposes at any time
- Right to Data Portability — You may request your data in a machine-readable format for transfer to another provider
To exercise any of the above rights, please contact the KakiJudi support team via live chat within the platform. We will process your request within a reasonable timeframe and inform you of the action taken.
Children's Privacy
The kakiJudi platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal information from minors under the age of 18. Should we discover that we have inadvertently collected personal information from an underage individual, we will take immediate steps to delete that information and close the associated account.
Parents or guardians who believe their child has registered an account with KakiJudi or has provided us with their personal information are urged to contact our support team immediately so that appropriate action can be taken without delay.
Links to Other Websites
The kakiJudi platform may occasionally contain links to third-party websites or services. Please note that this Privacy Policy applies to the kakiJudi platform only. We have no control over and are not responsible for the content or privacy practices of any third-party websites you visit through those links.
We encourage you to read the privacy policy of every website you visit, especially before providing any personal information. kakiJudi does not guarantee the privacy standards of any third party and will not be liable for any loss or damage arising from your use of third-party websites.
Contact Us About Privacy
If you have any questions, concerns, or complaints about how KakiJudi handles your personal data, our team is here to help. We take all privacy-related feedback seriously and will respond within one (1) business day.
You can reach us via:
- Live chat within the KakiJudi platform — available 24 hours a day, 7 days a week
- KakiJudi's official support email for more detailed privacy-related enquiries
Official support email: [email protected]
KakiJudi takes every privacy-related enquiry seriously and will work to resolve any concerns you have promptly and transparently. Your privacy is our priority.